Q: Are you the manufacturer?
A: Yes, we are a professional manufacturer. We maintain strict quality control from raw materials to final shipment.
Q: Can I order samples? Are they free?
A: Yes, we accept sample orders. While sample fees are required initially, they can be treated as a deposit or refunded against bulk orders.
Q: How do you handle quality warranty?
A: We use top-grade packing materials. If any product is found damaged upon delivery, replacements will be offered in your next order.
Q: What are your usual payment terms?
A: Our standard term is a 30% deposit and 70% balance against the B/L copy via TT or LC. Trade assurance is also available.
Q: What is the MOQ and delivery time?
A: The MOQ is generally 200pcs per color/model. Delivery typically takes 15-20 days after the deposit is received.
Q: Why should we choose your services?
A: We provide 100% on-time delivery, 100% payment assurance, and 100% quality guarantee for all orders.